Account & Invoicing FAQs

If you’d like to leave Shred-it, we’ll be very sorry to see you go. Please contact a member of the Shred-it team on 1800 012 012 or email us at customerserviceAUS@stericycle.com to see if there’s anything we can do to change your mind. If you’d still like to end your contract, a member of staff will be able to advise you on how to do so.

To set up an account with Shred-it, simply fill out the form on our contact us page or call 1800 012 012 to start protecting your business today.

Our employees receive a great deal of on-going training, specially designed to keep them up to date on everything related to information security.  Hands-on training is provided in a classroom setting, online, and in the field to ensure you get the best possible secure service.

Shred-it provides a variety of world-class document destruction services that protects organisations against the risks of an information breach. Some of our most popular services include:

• Regularly scheduled paper shredding services
• One-off paper shredding services
• Hard drive destruction services
• Secure media destruction services
• Speciality shredding services.

For any other enquiries regarding our services, get in touch to see how we can start protecting your business.

For any billing issues, please contact a member of the Shred-it team on 1800 012 012 or email us at customerserviceAUS@stericycle.com. A valued member of our team will be on hand to assist with your enquiry as soon as possible.

Occasionally, due to factors beyond our control, a visit could be cancelled. If this happens, we’ll do our best to inform you as soon as we are aware of an issue and reschedule as soon as possible. Please contact us for any issues regarding a scheduled service.