THIS DOCUMENT CONTAINS IMPORTANT TERMS AND CONDITIONS THAT GOVERN YOUR USE OF OUR WEBSITE ( (this "website"). BY USING THIS WEBSITE YOU ACCEPT THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU MUST NOT USE THIS WEBSITE. We provide this website and its services to you subject to the following terms of use. We reserve the right to change the terms of use from time to time without notice to you.

INFORMATION ABOUT US is a site operated by Shred-it Australia Pty Ltd ("We"). We are registered in Australia under Australian Company Number 161 858 751 and have our registered office at 58 Gipps Street, Collingwood, VIC 3066
This website and all information, data, images, artwork, text, video, audio, pictures and other materials contained on this website, and the website design, content and arrangement (collectively, the "Information") are provided on an "as is" and "as available" basis and we make no representations or warranties of any kind, express or implied, as to the operation of this website, its services, or the Information. While reasonable efforts have been made to ensure the Information is accurate and reliable at the time that it is posted on this site, the Information may not be accurate, complete or current. The Information is provided for general information only and is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the Information.

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Australian law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our website; or
  • use of or reliance on any content displayed on our website.
If you are a business user, please note that in particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.
If you are a consumer user, please note that we only provide our website for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
We do not guarantee that our website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our website. You should use your own virus protection software.
You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our site. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
The Information is protected by copyright law. You must not copy, reproduce, republish, post, transmit, display, perform, distribute, modify or create derivative works from the Information without our prior written approval. However, you may download one copy of the Information for your personal, non-commercial viewing only, provided that you do not remove or alter any trade mark, copyright or other proprietary notice.
If you want to reproduce any of the Information, please send us a request here. We may approve or deny any such request in our sole discretion.
If you believe that any material on our website infringes anyone's copyright, please notify us here. Be sure to describe the copyrighted work that you claim has been infringed, and a description of where the alleged infringing material is located.
STERICYCLE, SHRED-IT, COMMUNITY SHRED and all other trademarks and trade names appearing on this website are owned by us or our licensors. You may not use any such trademarks without the express written permission of the trademark owner.
We collect, use and disclose certain personal information from and about you during your use of the website.
Collection: We collect information regarding the areas of the website you visit, the websites you have previously visited, the websites you link to when you leave our website, and the information and data you request, view and download from or through the website. We also collect information you provide through the website (for example, through guestbooks, submission forms, emails, chat groups, postings, order forms and other submissions).
We may also collect information from you through the use of "cookies". Cookies are small pieces of data which are stored on your computer to allow your web browser to remember something about our website. Cookies are useful because they allow us to personalise our site for you. For more information about the cookies we use and what we use them for please click here to see our cookie policy.
Use: We and our group companies may use the information we collect from you to personalise our website to your interests, enhance your experience on our site, provide you with information regarding our products and services and those of our group companies, process your orders and bill you. To provide you with information regarding products and services we may transmit your information outside Australia.
Disclosure: We may disclose your information to our group companies, including (but not limited to) overseas group companies in the United Kingdom and United States of America, for the uses set out above. We may share aggregated demographic information about our users with our business associates, but this information cannot be used to identify any particular individual. We will also disclose your personal information to our payment and delivery associates to allow the processing, billing and delivery of your orders.
For more information regarding our privacy policies, please click here.
This website may contain bulletin board services, chat areas, news groups, forums and other communications facilities designed to allow you to communicate with others. You may not use these features or this website to communicate anything defamatory, threatening, hateful, harassing, abusive, unlawful, vulgar, obscene, harmful or potentially harmful, or invasive of anyone's privacy. We do not generally monitor and filter the content posted within these communications facilities; however, we may review and delete any materials without cause, notice or explanation.
You hereby grant us a non-exclusive, world-wide, irrevocable right and licence to use, copy, reproduce, republish, post, transmit, display, perform, distribute, modify and create derivative works from any comments, suggestions, feedback, material or information you post or otherwise provide to this website or to us ("Your Postings"). You waive in favour of us and our successors and assigns all moral rights you may have in Your Postings.
You hereby represent and warrant that you have all necessary rights in and to each of Your Postings and that Your Postings, when displayed on this website or otherwise used by us, will not infringe any proprietary or other rights of any third party.
This website may describe products, programs and services that are not available or are prohibited in some countries. These descriptions do not imply that we intend to make those products, programs or services available in every country, or that those products, programs and services may be used lawfully in your country.
All sales of our products and services are subject to our standard terms and conditions of sale, which we will provide to you upon request.
The sites that are linked from this website are not under our control. We do not have or assume any responsibility or liability for any communications or materials available at those linked sites. All links are provided for your convenience only; they do not represent an endorsement or referral by us and you access these linked sites at your own risk.
If you wish to provide a link to this website from your website, you may only link to our home page. You must not use any of our icons on your website, and you may not use the link to suggest that we sponsor, endorse, approve of or are affiliated to your website.
The laws in force in Australia will govern these terms of use and the courts of New South Wales, Australia shall have exclusive jurisdiction in respect of any dispute arising.
We may amend these terms of use at any time. Accordingly, you should periodically re-visit this page to review the then-current terms of use governing your use of this website. Certain portions of these terms of use may be superseded by terms of other contracts between you and us. If any part of these terms of use is unlawful, void or unenforceable, then that part is severable and will not affect the validity and enforceability of the remaining disclaimers, terms and conditions. We reserve the right at any time to change or discontinue any feature of the website or begin charging for access to the website.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse the website, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.]
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Kentico Intergrated CMSCookieLevel Specifies which cookies are enabled by the visitor. n/a
  ASP.NET_SessionId Keeps the user session ID for security reasons. Current session
  CMSPreferredCulture Stores the visitor's preferred content culture. 1 year
  CMSMobileRedirected Indicates if the visitor has been redirected to the mobile version of the website by the Mobile device redirection web part. Current session
  CurrentTheme Stores the name of the current visual theme to provide proper design to the dialog windows. 24 hours
  Webauthtoken Live ID authentication cookie n/a
  CMSShoppingCart Stores a reference to the user's active shopping cart. 1 year
  CMSBodyClass Body element class to provide accessibility standards. n/a
  CMSShowDesktopVersion Indicates that the visitor has switched to the desktop (default) version of the website from a specific device profile. n/a
  VisitorStatus Overall status of the visitor to track the site visitors within the web analytics. 1 year
  Campaign Stores the web analytics Campaign assigned to the visitor. 24 hours
  UrlReferrer Stores the URL referrer from which the user arrives on the website. 24 hours
  CurrentContact Stores the GUID of the contact related to the current site visitor. Used to track activities on the website. n/a
Kentico Custom regionAlert-dismissed-UK Stores if the user closed the region alert bar. Current session
  regionAlert-shown-UK Stores if the user has been shown the region alert bar. Current session
  seen_cookie_message Stores if the user has been shown the cookie law alert bar. 1 month
NewRelic NREUM The NREUM cookie stores navigation start time as well as hash codes of the document location and referring page URLs. n/a
  NRAGENT The NRAGENT cookie stores a 16 character token identifier. This cookie is used to communicate between the New Relic server aggregating end user metrics and the agent(s) running in the associated web application. n/a
  JSESSIONID The JSESSIONID cookie is used to store a session identifier so that New Relic can monitor session counts for an application. The cookie value is generated by Jetty. n/a
ShareThis _stid A random unique identifier not tied to any personally identifiable information. n/a
  _uset Indicates when a user has been cookied. n/a
Clicktale WRUID This cookie is used to anonymously identify a visitor of the Website for the purpose of enabling the ClickTale software to track such visitor’s actions across the client’s website. 1 year
  WRIgnore This cookie is created if the domain is not selected or if the account has run out of recording credits. It provides information that the specific visitor should not be recorded or tracked by the software. 1 year
  WRBlock If a visitor to client’s website does not wish to be tracked by the software he may opt-out through the following link:
Clicking this link shall place a cookie on the visitor’s machine for the purpose of blocking any recording by the ClickTale software of this visitor’s session.
1 year
  __CT_Data This cookie is used to count the number of pageviews or visits of the anonymous visitor for the purpose of enabling the ClickTale software to track the number of pageviews or visits a visitor made on the client’s website. 1 year
Google Analytics _utma Determines the number of unique visitors to the site. 2 years
  _utmb This works with _utmc to calculate the average length of time you spend on our site 30 minutes
  _utmc This works with _utmb to calculate when you close your browser. when browser closes
  _utmz This provides information about how you reached the site (eg from another website or a search engine). 6 months
  GDS_successEvents and GDS_analyticsTokens These help us identify how you use GOV.UK so we can make the site better. 4 months
  SID A Google cookie that is used as your unique identification for services provided by Google. n/a
  HSID A Google cookie that works in a similar way to SID cookie with the only difference that it is not accessible from JavaScript. n/a
  PREF A Google cookie that is used to protect you from malware and phishing attacks and maintain language preferences on Google websites. n/a
  NID A Google cookie that stores preferences referring to a particular website. n/a
  ELQ   n/a
  OGP   n/a
Brightcove BC_BANDWIDTH Detects initial bandwidth capability for progressive download deliveries. current session
Eloqua   An Eloqua cookie is used in order for its server to recognize a return visitor as a unique user. n/a

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

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